Once we receive your purchase confirmation, we'll reach out to you via email within the next business day to finalize important details. We'll discuss your availability, preferred times for sessions, and other specifics to ensure the service is fully personalized to meet your needs.

Yes. It's common for our customers to book the same mentor on regular basis during the recruiting season.

Most of the experts offer 30-60 minutes session. If you purchase multi-hour package, you can use it as multiple separate one hour sessions.

Yes. You can reschedule the session up to 48 hours before the session. For any cancellation or rescheduling within 48 hours, a flat fee will be charged to compensate for experts' time.

You can receieve a refund for any unused session within 365 days of purchasing. We will charge a 10% processing for the refund. Please email support@coffeelink.co for the refund processing.

We are confident that experts will be able to deliver you a high quality experience. Please email our team support@coffeelink.co for any unsatisfied session. We will make it right for you!